What should I do if the package is damaged during shipping?

When receiving the package, please check the outer box and product condition first. If you find any damage, please keep the following evidence: Outer box photos, Shipping label photos, Product photos, Accessory photos, Unboxing video, Order number. Please contact customer service as soon as possible. We will assist according to the actual situation.

More FAQ

Does the product have a warranty?What should I do if there is a problem after receiving the product?Can I return the product?Can I return or exchange the product if I bought the wrong one?How can I place an order?