Privacy & data protection
Privacy Policy
GODIAG respects your privacy and takes online safety seriously. This policy explains the information we collect, how we use it, when it may be shared and the choices available to you.
Last updated: 12 September 2026
Our commitment to your privacy
This policy applies to personal information collected through this website. It explains our online information practices and the choices you can make about how information is collected and used.
This policy does not cover the privacy practices of independent websites linked from or linking to this site. Please review their policies before providing them with personal information.
Who is responsible for your data
GODIAG operates this website. CHENGDU EASTNOVA TECHNOLOGY CO., LTD is responsible for the personal-information practices described here.
Legal entity: CHENGDU EASTNOVA TECHNOLOGY CO., LTD
Registered address: Rm 1702, Building 14, Tongsen Golden Palm, No. 588 Xiehe Xiajie, Huayang Street, Tianfu New Area, Chengdu, Sichuan 610213, China
Privacy contact: service@godiagshop.de
Information we collect
We collect information to make the shop easier to use, help you find relevant products and services, process orders, provide customer support and share information about new products or services where you choose to receive it.
Registration and ordering
When you create an account or place an order, we may collect your name, email address, telephone number, billing and delivery addresses, country of residence or business operation, and payment information. We use this information for billing, order fulfilment, communication about your order and customer service.
Email updates
You can choose to provide an email address to receive promotional notices, product availability updates, newsletters or special offers. You may choose whether to take part in any voluntary promotion or contest.
Device and usage information
Our servers may record the page or URL that referred you, IP address, internet service provider, browser or device information, and date and time of access for administration, order verification, troubleshooting and service improvement.
Product reviews
If you submit a product review, we may request your email address and geographic location. Your location may be visible with the review, while your email address remains private. Please do not include personal information in a public review.
Cookies, web beacons and similar technology
We use cookies to recognise you, remember access privileges, keep your basket working and understand how the site is used. Cookies are small text files saved by your browser. They do not access confidential information stored on your device.
We may also use web beacons to understand whether pages have been viewed and to measure the effectiveness of communications or advertising. Third-party advertising partners may use cookies or web beacons to measure advertising effectiveness; information they collect for this purpose is not linked by us to directly identifying information.
You can manage optional cookies through Cookie settings in the bottom-left corner of the site. Blocking necessary cookies may prevent some shopping features from working. See our Cookie Policy for more detail.
How we use and share information
Internal use
We use personal information to process orders, provide customer service, improve site content and layout, understand general visitor activity and communicate relevant products or services.
Order and service communications
We may send order confirmations, delivery updates and necessary service announcements. You can opt out of promotional emails, but not messages needed to complete or support an order you have placed.
Service providers
We may share the information necessary for a provider to perform its service. For example, delivery partners such as DHL or UPS may receive your name, delivery address, email address and telephone number. Payment information may be provided to payment processors and issuers to authorise a transaction.
Legal and safety reasons
We may disclose information when required by law, a lawful request, subpoena or court order, or when necessary to protect legal rights, enforce agreements, investigate fraud or protect people and property.
Business changes and aggregated data
If our business is involved in a merger, acquisition, asset sale or similar transaction, personal information may be disclosed subject to the privacy notice then in effect. We may also share aggregated, non-identifying information, such as visitor totals or order-volume statistics.
Data security
We use physical, electronic and administrative safeguards designed to protect personal information. Financial transactions on this site use SSL encryption, and access to personal information is restricted to people who need it to perform a specific job.
We also rely on service providers for some physical and infrastructure security measures. Although we use industry-standard precautions, no online or offline method can guarantee complete security.
Children and offline information
We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit personal information and ask a parent or guardian to assist you.
Most information is collected online. If you contact us offline, such as by phone to place an order or ask a question, we ask only for the information needed to respond or complete the order. We aim to handle offline information consistently with the relevant practices described in this policy.
Your choices, corrections and opt-out
On request, we can correct or update personal information, stop promotional emails or disable an account to prevent future purchases through it. You can unsubscribe by following the instructions in a promotional email or by contacting customer support.
For requests, email service@godiagshop.de. Please do not send credit-card numbers or other sensitive information by email.
Updates to this policy
We may update this policy from time to time. If we do, we will post the revised version on this page so you can review the information we collect, use and disclose. Questions about this policy can be sent to service@godiagshop.de.